Code Services

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1. What permits are issued by the Code Services section of the Manhattan Fire Department?
2. Who issues building permits?
3. Do I have to be a certified tradesperson to work on my own home or a friend/relative's home?
4. What is required to obtain a building permit for one- or two-family residential construction?
5. Do I need a permit to finish my basement?
6. Do I need a permit for new construction or replacement of a deck?
7. Do I need a permit to install a swimming pool?
8. Do I need a permit to put up a shed on my property?
9. Do I need a permit to build a fence on my property?
10. What building and property maintenance codes has the City of Manhattan adopted?
11. What is required to obtain a building permit for a commercial building?
12. What contractor licenses are issued by Code Services?
13. What certificates does Code Services issue to tradespersons?
14. What code applies to unsafe or existing buildings?
15. Can owners of buildings request their building be inspected?
16. How can a property owner obtain a compliance sticker for their property?
17. How can I go about getting an inspection for my rental apartment?

Community Development

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1. What is the comprehensive plan?
2. What is a PUD?
3. What are Zoning Regulations?
4. What are Subdivision Regulations?
5. How many dwelling units may be in a house?
6. Where may I place a fence on my property?
7. What can I do if I can't comply with the setback requirements?
8. What is my property zoned?
9. How many people may reside in a dwelling unit?
10. Where may I place a detached storage shed or a detached garage on my property?
11. If I have a concern about parking issues, too many tenants in a dwelling unit, or too many apartments in a house, how do I get someone to look into this for me?
12. How do you file an application for a conditional-use permit?
13. What are the regulations regarding campaign signs?
14. How do I request the rezoning of a property?
15. How do I request a variance?

Customer Service

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1. Why can't more than 3 parking permits be issued per residence?
2. How can I pay my utility bill?
3. Do I have to have a pet license for my dog or cat?
4. How can I qualify for taxi coupons?
5. How much are taxi coupons?
6. How old does my pet have to be before it is required to be licensed?
7. Why can't I purchase a dog license past the expiration date of their rabies vaccine?
8. I am coordinating a road race. Who do I contact?
9. I am having a neighborhood block party. Do I need a permit?

Finance

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1. What is the size of the entire 2015 city budget?
2. What is the sales tax rate in Manhattan?
3. What is the outstanding estimated total debt of the city as of the end of 2014?
4. What is the city mill rate and the combined mill rate of the city, Riley County and USD 383 for 2015?
5. Where do my property taxes go?
6. Where do the sales taxes collected go?
7. What is a special assessment?
8. Why are special assessments good for Manhattan and its residents?
9. How can I learn more about special assessments?
10. How are special assessments paid by the property owner once they are authorized?
11. Can a property owner pay off special assessments after the 30 day early pay off period has expired?
12. Why would a property owner want to pay off their specials early?
13. In terms of dollars, how large is the special assessment program?

Fire - Renters Insurance

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1. What is renters insurance?
2. Why do I need renters insurance?
3. Doesn’t my landlord’s insurance protect my personal property?
4. What does renters insurance cover?
5. What isn't covered?
6. What are my insurance coverage options?
7. Who can I call if I have other questions?
8. Where do I start?
9. What else should I know?
10. What should I ask my insurance agent?

Fire Department

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1. How do I obtain a burn permit?
2. What is the ISO rating in Manhattan?
3. How many fire extinguishers should I have in an apartment house?
4. What do I do after a fire has occurred?
5. How does my club or organization arrange a tour of the fire station?
6. How can I schedule a fire prevention presentation for my organization or group?
7. How many fire extinguishers should I have in my business?
8. What is the Rescue Alert program?
9. How often should I replace batteries in my smoke detectors?
10. My carbon monoxide detector is showing alarm, but I cannot see any problem. What should I do?
11. Why does my smoke detector make a short chirping sound every few minutes?
12. Where are the fire stations located in Manhattan?

Home Page FAQS

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1. Do I need a license for my business?
2. How do I find out my property boundaries, setbacks, lot dimensions or subdivision plats?
3. How do I contact the Manhattan City Commission?
4. How do I pay my utility bill?
5. How can I find out when I will pay off the special assessments on my property?
6. Why has my street not been plowed yet?

Human Resources

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1. How do I apply for a job with the City of Manhattan?
2. What benefits do city employees receive?
3. Who do I contact about wage and pay issues?
4. Where do I go to obtain a new Social Security card?
5. How do I file for unemployment?
6. How many employees does the city have?
7. Where can I get help in my search for employment?

Human Resources - ADA

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1. I went to a local strip mall shopping center the other day and there were no accessible parking spaces anywhere in the whole lot. Is there a place I can report this?
2. If I am building on private, residential property for personal use, do I have to meet the ADA technical specifications?
3. Where can I find the specifications for building accessible rooms and structures and for doing renovations or alterations?
4. Our church is building a new activities center, and some members of the building committee are saying we must install an elevator if we have a two-story building. Are elevators required by the ADA?
5. Is a landlord required to provide access for renters to their rental home? Can I file a complaint?

Know Your Flood Risk

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1. What is a floodplain and how do I determine if my property is located in this area?
2. Why is Manhattan getting new flood hazard maps?
3. How might the new flood maps affect me financially?
4. How can I reduce the cost of flood insurance?
5. Who is responsible for updating the maps?
6. What is a Flood Insurance Rate Map?
7. What are the benefits of the new FIRMs?
8. How will the new FIRMs affect me?
9. What will happen if my property is remapped from a moderate- or low-risk area to a high-risk area?
10. What will happen if my property is remapped from a high-risk to a moderate- or low-risk area?
11. What does the new Homeowner Flood Insurance Affordability Act mean for me?
12. When do the new maps become effective?

Legal

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1. How do I pay a municipal court fine and court costs?
2. If I pay my fine, do I still have to come to Municipal Court?
3. What is a no contest (nolo contendere) plea in Municipal Court?
4. How are municipal court fines and court costs set?
5. Can I do community service to pay off my fines?
6. What happens at arraignment?
7. What is a “plea”?
8. What happens at trial?
9. What happens at sentencing?
10. Can I speak to a City Prosecutor about my case?
11. Can I have an attorney represent me in court?
12. Can I appeal the judge’s decision?
13. Can I change my arraignment date or other court date?
14. What happens if I miss my court date?
15. Can I change the date and time of my meeting with my court services officer?
16. What happens if I miss a meeting with my court services officer?
17. I received a ticket for no proof of liability insurance for the vehicle I was driving. What are my options?
18. What is the City’s Traffic Amendment Program?
19. Can I get a diversion of any charge(s) against me?
20. Can I have my Municipal Court arrest and/or conviction expunged?

Parks & Recreation

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1. Are there any grave spaces at Sunset Cemetery?
2. Are there fish in the Anneberg Lake and who can fish there?
3. Can a wedding be scheduled in the Rose Garden in City Park?
4. Can I plant my own trees on the right of way?
5. Can someone from the Forestry Section inspect and work on my City trees?
6. Do I have to pay for the work done by the Forestry Section?
7. What are the rules for the decoration of lots in Sunrise and Sunset Cemetery?

Public Works

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1. How can I find out the easements on my property?
2. How can I find out where a street is located within the City of Manhattan?
3. How can I get a copy of a Subdivision Plat drawing?
4. I have a drainage easement on my property. What can I build on this easement?
5. I have a utility easement on my property. What can I build on this easement?
6. I have concerns about stormwater drainage. Who do I contact?
7. I need to locate sewer and water lines on my property. Who should I call?
8. My neighbor has diverted water onto my property. Who do I contact?
9. People are parking in front of my house and I am unable to park there. Can I restrict the area in front of my house so that only I can park there?
10. People are parking too close to my curb. Will the city paint the curb near my driveway?
11. What are the steps necessary to get parking regulations changed on my street?
12. When is there a citywide cleanup program?
13. Where can I get a street map of the City of Manhattan?
14. Who determines which streets will be part of the street maintenance program?
15. Who do I call for a new street address?
16. Who do I contact to determine special assessment costs for developments?
17. Who do I contact to find out the dimensions of a lot?
18. Who is responsible for maintaining the sidewalk along my property?
19. Who is responsible for maintenance of my driveway, which is within the public right of way?

Street

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1. How do I get my alley or street paved?
2. When will my neighborhood street be treated for ice or have the snow plowed?
3. Why does it take so long to get a curb fixed?
4. Who do I call to have my gravel alley or street bladed?
5. My business has a parking lot. Can I push the snow onto the public roadway?

Traffic

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1. What is Manhattan's Standard Traffic Ordinance?
2. How do I get a traffic sign or signal installed in my neighborhood?
3. How do I request a street light for my neighborhood?
4. The street light in my neighborhood is burned out. Who do I contact?
5. What do I do if I see a stop or yield sign missing?
6. I'm having a garage sale, wedding reception, party or meeting in my home. Can I cover the No Parking signs temporarily?

Utility Billing

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1. How do I pay my utility bill?
2. Who do I call for water service or disconnect?
3. When should I let someone know that my water bill is higher than usual?
4. If I have a water problem at night, on weekends or holidays, what do I do?
5. What should I do if I am gone for an extended period?
6. What is the quality of our drinking water?
7. What is the source of our water?
8. How does the city treat our drinking water?
9. Will a leak on the city water main affect my water usage and bill?
10. Does the city add fluoride to the water?
11. When am I, the owner, responsible for upkeep concerning my water pipes?
12. How are Manhattan's utility rates compared to other cities?
13. Am I billed a flat rate or by my usage for water?

Wastewater Division

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1. How much wastewater is treated on a daily basis at the Wastewater Treatment Plant?
2. Who will check to see if a sewer backup is my problem or the city's?

Water Division

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1. Where does the city get its water?
2. How does the city treat our drinking water?
3. What is the quality of our drinking water?
4. Who do I call for water service or disconnect?
5. What is water hardness?
6. What is the fluoride level in the city's drinking water?
7. Can I install my own water service line? Will the Water Department extend the water service line to my house?

Water/Wastewater

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1. Who do I call for water service and disconnect?
2. Who do I call to locate water or sewer lines within the City limits?
3. Do I call the city offices to begin electric or gas service?
4. Who do I call about Backflow Prevention and Cross Connection Control?
5. Our water is yellow, rusty, brown, smells bad, tastes funny. Who should I call?

Winter Weather

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1. Why haven't crews cleared my street yet?
2. The snowplow just went by and plowed in my driveway. What are you going to do about it?
3. Why did the snowplow just pass with his blade up?
4. Why are you plowing school zones when school is not in session?
5. The snowplow damaged my mailbox, curb, yard, sprinkler heads or other item located in the right of way near the street. Who is responsible?
6. What type of material is used to treat streets ahead of a storm?
7. Why hasn't my street been pre-treated yet?
8. Where can I view real-time street conditions for Manhattan?
9. When do I need to remove snow from my property?
10. I'm not able to remove snow from my property. Does the city provide assistance?
11. Who do I contact if I have a complaint about snow removal?